Thomas Cyr
SVP, Data Automation & Visualization Executive @Bank of America
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WORK HISTORY
SVP, Data Automation & Visualization Executive @Bank of America
Senior executive directly responsible for all reporting functions for the Fraud & Claims organization, which includes Control, Executive, Workflow, Performance, and Strategic Insights. Lead a group of ~70 developers creating more than 1,400 routine and ad-hoc reports across all Consumer Banking Products. Provide oversight to drive consistent execution of the report production cycle, which includes management of reporting procedures, process adherence testing, inventory tracking, and project workflow. Interact across multiple business partners to aide in determining key priorities. Driving innovation through technology integration to enhance data sourcing, improve metadata capture & documentation, application development, and leverage cutting edge Business Intelligence solutions (MicroStrategy & Tableau) to simplify reporting environment and deliver key insights. Engage with business control partners to provide relevant information to mitigate risk and support internal/external audit and testing controls.
EDUCATION
University of Southern Maine - School of Business
Bachelor of Science, Business Administration
SKILLS
ABOUT THOMAS CYR
A highly flexible and experienced results-oriented, analytics-focused leader with significant financial industry knowledge, including: credit card, consumer lending, sales, service, and risk management. Diverse executive management experience in data insights, call center operations, capacity planning and operational management, process development and integration, risk management, and strategy implementation. Proven track record in creating cost-effective solutions while developing people resources, mitigating company risk, and maximizing performance. Demonstrated flexibility and success with process design, change management, business support and sustained business growth in dynamic, fast-paced environments. Clear and concise communicator with proven ability to articulate complex issues and opportunities across multiple levels of management.
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