Thomas Cunningham
COO- Blue Jay Garage Doors
- Role
- Chief Operations Officer at Blue Jay Garage Doors
- Location
- Clarksville, TN, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Thomas Cunningham
Senior business leader with in-depth performance management and business acumen skills.…
Experience
Chief Operations Officer
Aug 2022 — Present · Elkton, KY, US
Education
Insite Managed Solutions
CCSigma for Contact Centers
2010 — 2010
East Tennessee State University
Bachelor of Science, Organizational Leadership
2008 — 2012
Skills
- Call Centers
- Multi-Site Operations
- Avaya
- Workforce Management Best Practices
- Contact Centers
- Six Sigma
- Global Workforce Management
- Organizational Leadership
- Multi-Site Management
- Customer Retention
- Professional Services
- Customer Service
- Human Resources
- Operations Management
- Coaching
- Account Management
- Change Management
- Performance Management
- Crm
- Employee Training
- International Workforce Management
- Call Center Management
- Outsourcing
- Team Building
- Management
- Strategic Planning
- Genesys Workforce Management
- Forecasting
- Hiring
- Business Process Improvement
- Ivr
- Acd
- Leadership
- Inbound Marketing
- Vendor Management
- Contact Center Management
- Customer Experience
- Customer Satisfaction
- Training
- Call Center Development
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