Thomas Clarke
IT Endpoint Management Technician @Synectics Solutions
Signup · Get unlimited contacts
WORK HISTORY
IT Endpoint Management Technician @Synectics Solutions
As part of the IT Endpoint Management team, I deliver comprehensive support across the endpoint estate—ensuring security, stability and seamless user experiences. My work spans the full lifecycle of device management, including software deployments, MDM/MAM administration, Azure AD integration, remediations, laptop builds and wider project work. I utilise MECM, Intune, Azure AD, Check Point, Qualys and PowerShell to maintain a secure, compliant and well‑optimised environment.• Provide responsive first and second line support via TopDesk, resolving a wide range of hardware and software issues to minimise user disruption.• Deploy and maintain endpoint builds using Microsoft Endpoint Configuration Manager (MECM), standardising imaging, automating software deployments and enforcing baseline configurations.• Leverage Microsoft Intune and Azure AD for secure device onboarding, MDM/MAM administration, compliance policy enforcement and remote management across the organisation.• Configure and manage Check Point SmartEndpoint to deliver advanced security controls against data loss, malware and unauthorised access.• Utilise Qualys for vulnerability scanning and risk analysis, feeding into proactive remediation and patch management strategies.• Support and execute patch cycles through MECM and Intune, ensuring timely remediation of OS and third‑party vulnerabilities in line with security best practices.• Create and modify PowerShell scripts to streamline administrative tasks, accelerate deployments and reduce manual effort.• Conduct technical assessments for new software, evaluating performance, security, compatibility and licensing compliance before deployment.• Contribute to IT projects, system upgrades and endpoint transformation initiatives with a strong focus on security, efficiency and end‑user experience.
EDUCATION
Middlewich High School
10 GCSE's, High School/Secondary Certificate Programs
SKILLS
ABOUT THOMAS CLARKE
10 x GCSE\'sEDI Level 2 NVQ in Customer ServiceFrench A2
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.