Thomas Christian
Sr. Manager of Vendor Partnership
- Role
- Sr Manager of Vendor Partnership at Frontier Internet
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Thomas Christian
At Frontier Communications, my focus as Sr. Manager of Vendor Partnership centers on advancing operational strategies and enhancing vendor relationships. With a wealth of experience in vendor relations and operations, my role involves steering our vendor management to align with stringent quality standards and business objectives, ensuring our partners embody our commitment to customer satisfaction.My expertise in developing process improvement has been pivotal in optimizing vendor performance, yielding cost savings, and streamlining efficiency across the organization. With the help of our dedicated team, we\'ve fostered a collaborative culture that is key to our shared mission of providing the best customer experience and driving growth and innovation at Frontier Communications.
Experience
Sr Manager of Vendor Partnership
Apr 2017 — Present · US
Skills
- Project Management
- Salesforce.com
- Account Management
- Sales Operations
- Customer Retention
- Customer Service
- Forecasting
- Contact Centers
- Program Management
- Management
- Team Building
- Product Management
- Direct Sales
- Cross-Functional Team Leadership
- Troubleshooting
- Customer Experience
- Sales Process
- Customer Satisfaction
- Training
- New Business Development
- Leadership
- Call Centers
- Business Development
- Business Process Improvement
- Team Leadership
- Vendor Management
- Managed Services
- Integration
- Process Improvement
- Sales Management
- Broadband
- Strategic Planning
- Crm
- Telephony
- Sales
- Telecommunications
- Voip
- Solution Selling
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