Thomas Button

Customer Success Manager - Government @Esri UK

Coventry, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Customer Success Manager - Government @Esri UK

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Strategically engaged with key contacts in central Government Departments and Agencies in England to maximise their use of spatial data and investment in ArcGIS.• Collaboratng with cross-functional teams to enhance customer experience and drive adoption of on-premise and cloud-hosted solutions.

EDUCATION

2014 — 2015

City College Coventry

City and Guilds Diploma, Electrical Installations (Building and Structures)

2011 — 2012

stratford Business Services college.

NVQ Diploma, food and beverage service

1999 — 2004

Myton school

GCSE

SKILLS

RestaurantsCredit ControlCustomer ExperienceTeamworkStakeholder ManagementTeam LeadershipChange ManagementData EntryRetailCustomer RelationsMicrosoft OfficeHospitalityTime ManagementManagementHotelsCommunicationMicrosoft Dynamics CrmInvoicingPaymentsCustomer ServiceCustomer Satisfaction

ABOUT THOMAS BUTTON

At Esri UK, I work closely with Central Government Departments and Agencies to help them get the most out of their spatial data and ArcGIS solutions. My focus is on building strong, strategic relationships and aligning the right technologies, and people. Whether they are proficient or new to spatial, we advise and support. Delivering real impact.Collaborating across teams to improve the experience, drive adoption, and ensure solutions meet nd exceed expectations and priorities of the government and the public.Before Esri UK, I led GIS and data initiatives at AHDB, modernising workflows and improving transparency through ArcGIS Online. That work helped streamline operations and support compliance.

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Thomas Button — Customer Success Manager - Government at Esri UK in Coventry, GB | Unifers