Thomas Birkner
Operational Service Desk Duty Manager @Rolls-Royce
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WORK HISTORY
Operational Service Desk Duty Manager @Rolls-Royce
Berlin, DE
Main focal point for resolution of urgent operational issues in the global Business Aircraft fleet ensuring timely recovery or avoidance of Aircraft Service Disruption. Leading and supervising team members within service customer support.
EDUCATION
Eurocopter Training Academy, an EADS company
Qualified Aircraft Engineer
University of Applied Sciences Berlin
Master of Science (M.Sc.), Business Administration and Engineering
School for Mechanical Engineering Berlin
Technical diploma, Materials Science
University of Applied Sciences Berlin
Bachelor's degree, Economics and Engineering
SKILLS
ABOUT THOMAS BIRKNER
Thomas is experienced throughout various lines of businesses in the aviation, automotive and utilities industry such as Supplier Quality & Supply Chain Management, Strategic Procurement, Production and Operations as well as Project Management. He has lived in many places in Europe, Asia and Australia and worked on a variety of projects from different sectors with multi-cultural and cross-functional teams. Thomas is very enthusiastic about Project Management and Sales-/After-Sales Services.
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