Thomas Baker

About Thomas Baker

Some people have a great year. Some people have a great run.For 21 consecutive years — across every role I have held — I have never finished outside the top 2% of performers nationally at one of the largest Fortune 100 sales organizations in the United States.At Verizon Wireless — a Fortune 100 company — I\'ve been a Top 10 Enterprise Sales Leader out of 200+ managers nationally for over a decade. In 2025 I reached the pinnacle — ranked #1 in the entire company. Several of those rankings also reflect #1 on the entire West Coast across multiple KPIs simultaneously.I\'ve earned President\'s Cabinet — the highest performance honor at Verizon — alongside Winner\'s Circle, Top Business Sales Manager, MVP,#1 Manager Scorecard, Core Value Award, and Credo Coin among others. Every single one earned in a national field of 200+ leaders.In 2025 I hit 179% of quota personally — while every member of my team landed between 130% and 200% individually. Not one person missed.I\'ve sold and led teams across enterprise wireless, cloud security, IoT connectivity, SaaS telematics, fleet management, VOIP, and managed network solutions. I\'ve built certification programs in cloud-based security, led teams to #1 in IoT and telematics nationally, and developed enterprise partnerships spanning telecommunications, cybersecurity, connected operations, and B2B technology solutions. I bring a rare combination of telecom enterprise discipline and technology sales expertise that translates directly across industries.I\'ve managed a $120M revenue portfolio across 7,500 accounts, led teams of up to 23 direct reports, and developed 70+ sales professionals — many of whom became leaders themselves.What I\'m most proud of isn\'t the rankings — it\'s the people. I\'ve spent 15 years mentoring struggling managers across my region, unpaid and beyond my role, because the true measure of a leader is the gap between where their people started and where they end up.I\'m equally at home leading an enterprise team to record performance as I am personally carrying a quota and closing new business. That\'s not a contradiction — that\'s just what great sales leadership looks like. Enterprise B2B Sales Leadership VOIP, SaaS, IoT & Cloud Solutions New Logo Acquisition & Team Turnaround C-Suite & Owner-Level Relationship Management Hiring, Coaching & Talent DevelopmentIf you\'re an executive recruiter or sales leader looking for someone who brings both elite results and genuine people leadership to the table — my contact is below. Let\'s talk.

Experience

1. Managing Partner-business Sales

   Verizon Business

   Mar 2013 — Present · Portland, OR, US

   Direct a multi-tiered sales team in new account acquisition and client preservation through personally developed training and certification programs, as well as one-on-one mentoring.Develop and direct sales team of 7 Account Executives to sell a full range of network, CX, and security solutions delivering more than $3 million additional annual revenue.Mentor other Managing Partners, sharing best practices in sales, and team building to increase executive retention. Conceive and implement territory development and account retention plans that grow sales revenue 65% year-over-year.Create security certification program ultimately generating highest volume of enterprise licenses sold, increasing revenue on accounts, and improving customer satisfaction.Deliver #1 ranked team in VOIP and cloud-based security products 3 years in a row.Establish a certification for each team member and held additional call blitzes to improve hands-on experience.Commission training program for newly promoted managers, enabling quicker achievement of all metrics, and leading to recognition as #1 team for growth in one year.Spearhead solution-oriented sales, proposal development strategy, project plan, and delivery focused partnerships critical to organizational success.Execute a personally developed customer obsessed program, improving current client satisfaction, gaining new leads, and increasing annual revenue 12% through new product introduction.Utilize sales strategies and build strategic partnerships that grew pipeline from 20 to 75 small and medium-sized business (SMB) accounts.Perform market analysis to meet company needs and increase revenue.Manage and evaluate team performance in order to remain most competitive team in the company.Hire, train, and manage various members of the sales team.

Education

• Kaplan University

  Associate of Arts - AA, Marketing

• DeVry University

  Bachelor of Science in Technical Management

Skills

• Account Management
• Sales Presentations
• Customer Satisfaction
• Training
• Strategic Leadership
• New Business Development
• Direct Sales
• B2b
• Marketing
• Coaching
• Sales Operations
• Customer Retention
• Customer Service
• Networking
• Mobile Devices
• Customer Experience
• Marketing Strategy
• Selling
• Sales Process
• Leadership
• M2m
• Strategic Planning
• Sales
• Leading Positive Change
• Team Leadership
• Salesforce.com
• Wireless Technologies
• Leading Transformational Change
• Wireless
• Customer Relationship Management (Crm)
• Business Development
• Management
• Team Building
• Human Resources
• Cloud Computing
• Cold Calling
• Solution Selling
• Telecommunications
• Managed Services
• Strategic Partnerships