Thomas Aiosa
.
- Role
- Director of Servicing at DriveTime
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Thomas Aiosa
Experienced Leader with a demonstrated history of working in the automotive credit and finance industry. Strong business development professional skilled in people development, Operations Management, Innovation Management, and Customer Service.
Experience
Director of Servicing
Sep 2008 — Present · Phoenix, AZ, US
Director of Operations, job duties include, but not limited to,• Leads Assistant Directors on plans to maintain appropriate staffing levels. Recruits, interviews, and selects appropriate candidates as team members.• Establishes performance measurement metrics for team members and conducts periodic performance evaluations based upon those metrics.• Creates strategies based on the review of delinquency, loss reports, and delinquent accounts.• Establishes and ensures compliance with all policies and procedures of the corporation.• Provide guidance and strategic planning for the various groups in Dallas and Phoenix that support Loan Servicing• Lead by example, evaluate responsible groups for continual improvement for efficiency and effectiveness as well as building bench strength of leadership within the Loan Servicing team
Education
Northern Arizona University
Master of Business Administration - MBA, Business Administration, Management and Operations
University of South Florida
Bachelor's degree, Business Administration and Management, General
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