Tom Maldonado

Customer Experience Leadership • Strategic Executive Management • IT Business Outcomes and Revenue Growth

Role
IT Executive Regional Director - Customer Experience at Cisco
Location
Dayton, OH, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tom Maldonado

Strategic Executive Leadership • IT Business Outcomes and Revenue Growth • Customer Success Management Executive leadership of IT architecture, engineering and operations organizations. Twenty plus years IT professional with extensive experience in driving IT transitions and transformation efforts in cloud base and on-premise solutions with delivering successful business outcomes. Proven Executive Leadership in Following Areas:Strategic Business DevelopmentCustomer Experience and Success ManagementCloud-Based Solutions & InitiativesBusiness Technology FrameworkBusiness Requirements & OutcomesTeam Leadership & DevelopmentInfrastructure & ApplicationsIT Operations, Projects & SolutionsPartner & Stakeholder RelationshipsSystems Maintenance & SecurityP & L and BudgetingExemplary Skills: Thought Leadership, Passion for Technology, Infrastructure and Services, Delivery, Cross-Functional Skills, Business Development, Account Management, Vendor Management, Disaster Recovery, Integration, B2B, Go-to-market Strategy, Pre-sales, Post-sales, Infrastructure, IT Operations, Budgets, ITIL, IT Management, Business Continuity, Business–IT alignment, Management Consulting, Presentation, Enterprise Software, Data Center, Cloud Computing, Networking, Virtualization, Collaboration, Storage, Storage virtualization, Amazon Web Services, Information Technology, Big data, Grid computing, Infrastructure as a Service, SAN, Enterprise computing

Experience

  1. IT Executive Regional Director - Customer Experience

    Cisco

    Apr 2008 — Present · Dayton, OH, US

Education

  • University of Michigan - Stephen M. Ross School of Business

    Master of Business Administration - MBA

    2004

  • Antioch University Midwest

    Bachelor of Business Management and Leadership - BBA

  • NATIONAL INSTITUTE OF SIDDHA (Inst. Code - 183), TAMBARAM SANITORIUM, CHENNAI

    Electronics Engineering

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Tom Maldonado — IT Executive Regional Director - Customer Experience at Cisco in Dayton, OH, US | Unifers