Thoa Tran
Major Accounts Manager at zLinq
- Role
- Major Accounts Manager at Zlinq
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
Experience
Major Accounts Manager
Jan 2021 — Present
The role of the Major Account Manager is to act as a liaison between our Telecom Lifecycle Management clients and the myriad of telecommunications providers. Responsible for managing a complex and nuanced account base of up to in monthly telecommunications spend across multiple carriers and multiple clients. Preserve and grow assigned account base, including but not limited to: onboarding new clients, proactively identifying network and billing optimization solutions on behalf of clients, maintain regular and proactive client contact, deliver Guaranteed Savings to assigned base, identify and resolve billing issues, responsible for identifying unique solutions for technology optimization and migration projects, manage MACD projects from start-finish, negotiate contracts and-above all else-provide outstanding customer service.
Skills
- Voip
- Data Center
- Wan
- T1
- Managed Services
- Telecommunications
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