Thissa T.

About Thissa T.

Sales engineering and account management are rarely “plug and play”. The most rewarding aspect of this work is collaborating with clients to create custom solutions. By asking the right questions and adapting based on their responses, I guide clients toward their goals, blending problem-solving with solution-based selling. It’s not about selling a product—it’s about solving a problem. I first learned this method of problem-solving in the patient rooms of a veterinary hospital, where I began my career in animal science. Just as veterinarians ask for symptoms, I focus on clients’ pain points and perspectives. This approach has proved versatile, helping me gain essential insights and address issues across diverse industries. In the veterinary field, it was finding the right drug for an illness; in sales, it’s identifying the right product or service to meet a technical need. This adaptability gives me confidence when approaching novel, sometimes complex challenges. As I transitioned into managing a region, my perspective expanded. My role now balances a macro-level focus on strategic management of multiple accounts with a deep commitment to serving individual client needs. I entered sales to build connections in my day-to-day work. What keeps me invested is the opportunity to deliver solutions that not only delight clients but also align with my values.

Experience

1. Account Executive

   Mission, A Cdw Company

   Jan 2025 — Present · Raleigh, NC, US

Education

• Bishop George Ahr High School

  High School Diploma

• Rutgers University-New Brunswick

  Bachelor of Science - BS