Gaurav Mehra

Executive - Client Success @OnGrid

Gurugram, IN

Supported daily client success operations, ensuring smooth onboarding and prompt query resolution. Built and maintained client trackers and shared Excel reports to monitor performance and progress. Collaborated with internal teams to address client needs and deliver excellent service. Strengthened client relationships through proactive communication and consistent follow-ups. Developed skills in relationship management, data reporting, and problem-solving in a fast-paced setup.

Graphic Era Hill University

Master of Computer Applications - MCA

Ramjas College, Delhi

Bachelor of Science - BSc, Electronics

University of Delhi

Bachelor of Science, PHYSICAL SCIENCES

Army Public School

12th, C.B.S.E