Thiruvaipeta Upendra
Technical Process Executive @Infosys BPM
Bengaluru, KA, IN
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+91 *********19
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WORK HISTORY
Apr 2025 — Present
Technical Process Executive @Infosys BPM
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Bengaluru, IN
I work at Infosys BPM as a Technical Process Executive supporting Metro Bank’s customer service operations through chat. My key responsibilities involve assisting customers with banking and payment queries, updating records in CRM, using tools like T24 and 4Tress for transactions and issue resolution, raising internal tasks when required, and ensuring timely completion of EOD reports.
ABOUT THIRUVAIPETA UPENDRA
Technical Process Executive | Infosys BPM | IT Support | Troubleshooting | Service Desk | Incident & Ticket Management
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