Thirupathi Lokpalli

Waterproofing Technologist @Asian Paints

Mumbai, IN

Handling customer complaints, conducting new product field trials, and managing contractor and customer relationships- Conducting site visits to understand customer needs and provide technical support for product applications- Collaborating with internal teams to resolve product issues and enhance customer satisfaction- Analyzing market trends and competitor activities - Supporting the sales team in driving sales and exploring business potential- Building and maintaining strong relationships with contractors and stakeholders to increase repeat business and referrals- Providing technical assistance pre and post-sales, including on-site sampling to build customer confidence- Working closely with the central marketing team to coordinate regional initiatives and enhance consumer experience- Training and developing a team for strong product knowledge and building there confidence.Driven by a commitment to customer-centricity and technical excellence, I strive to enhance consumer experience and deliver effective waterproofing solutions.