Thirumurugan T
AWS Certified Solutions Architect – Associate | Cloud & IT Support Professional | Skilled in AWS, Cloud Automation & Application Deployment | Open to Cloud/Tech Roles
- Role
- Benefits Operations Administrator at Wipro
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Thirumurugan T
Hello, I’m Thirumurugan AWS Certified Cloud & IT Support Professional | Skilled in Cloud Computing, IT Operations, Networking & Ticketing ToolsI bring 2 years of experience in IT service delivery, client support, and technical operations at Wipro, where I’ve gained hands-on expertise in application support, workflow automation, and troubleshooting across cloud-based and enterprise systems. I am now actively transitioning into cloud-focused roles, combining my IT support background with AWS cloud expertise. Cloud & Technical SkillsAWS Services: EC2, S3, IAM, Lambda, VPC, CloudWatch (hands-on experience)Certifications: AWS Cloud Practitioner | AWS Solutions Architect – Associate (in progress)Networking & Systems: TCP/IP, DNS, VPN, Linux administration and troubleshootingAutomation & Monitoring: Lambda scripts, shell scripting, workflow automation IT Support & Operations ExperienceManaged service requests and technical issues using JIRA, HRX, and ticketing systemsCollaborated with cross-functional teams in a global MNC environment to achieve SLA targetsDocumented processes, implemented SOPs, and improved operational efficiency Career GoalI am passionate about building a long-term career in Cloud Support, DevOps, and IT Operations, with a strong focus on continuous learning, automation, and delivering scalable cloud solutions. Let’s Connect!I’m always open to connecting with professionals, mentors, and recruiters in the cloud and IT space to share knowledge, opportunities, and growth.
Experience
Benefits Operations Administrator
Jun 2025 — Present · Coimbatore North, IN
Resolved healthcare claims and HR-related tickets using JIRA and HRX, consistently maintaining SLA adherence* Developed a strong understanding of technical support workflows, system issue escalation, and process flows* Built effective communication and coordination skills through direct interaction with US-based clients*Trained and supported new hires on process workflows, ticketing systems, and client communication standards*Collaborated with cross-functional client teams** to identify process improvement areas and reduce ticket resolution time.
Education
St .Antony s higher secondary school
4th std -12th std, Business/Commerce, General
2010 — 2020
Rajiv Gandhi Arts & Science College
Bachelor of Commerce - BCom, Business/Commerce, General
2020 — 2023
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.