Thirumoorthy Subramaniam

About Thirumoorthy Subramaniam

Application Support Engineering Manager, with 16 years of experience in managing production support and maintenance operations for Tier-1 large scale distributed systems.Proven ability in leading and growing highly talented brains.• Experience with diverse retail systems support within Amazon.com, with consistent track record for delivering results and raising the standards in a fast-paced, rapidly scaling environments.• Proven track record in setting up both long term & short term strategies for teams/systems to build, develop and motivate highly performing technical teams from scratch.• Highly committed towards operational excellence, improvements through root cause fixes, systems key process indicator (KPI) reviews, process simplification and automation/self-service tools.• Functional experience includes Retail e-commerce systems and telecom billing systems (BSS - Rating, Billing, Payments & Collections).• Strong hands-on experience in ITIL frameworks and Agile methodologies.

Experience

1. Senior Manager Systems Engineering

   Amazon

   Oct 2024 — Present · Chennai, IN

Education

• Government College of Engineering (IRTT) Erode

  Engineer's Degree, Computer Science and Engineering

  2000 — 2004

Skills

• Data Warehousing
• Software Design
• Business Intelligence
• Pre-Sales
• Sql
• Linux
• Software Development
• Scrum
• Pl/Sql
• C
• Bss
• Oracle Sql
• Java
• Unix Shell Scripting
• Agile Project Management
• Telecommunications Billing
• Business Analysis
• Billing
• Operational Excellence
• Leadership
• Etl
• Telecommunications
• Data Migration
• Perl
• Sdlc
• Root Cause Analysis
• Solution Architecture
• Process Improvement
• Agile Methodologies
• Databases
• Operation
• Billing Systems
• Project Management
• Management
• Pro*C
• Unix
• Oracle
• Requirements Analysis
• Software Project Management
• Shell Scripting