Thippeswamy P K
Functional Architect Supply chain | Transforming Business with ServiceNow | Cloud Migration Strategist | Builder of Scalable IT Solutions @ Accenture
- Role
- Cloud Migration and Implementation Lead at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Thippeswamy P K
I’m a ServiceNow Application development Lead at Accenture with 15+ years of overall experience, including 7+ years in ServiceNow development and implementation, and 8+ years in sales operations at a senior management level.Currently working as a ServiceNow Implementation Lead, I take ownership of end-to-end delivery for Service Catalog Management and have successfully led multiple full-cycle implementations across ITSM, ITOM, Custom Apps, CSM, and FSM modules.I specialize in: • ServiceNow upgrades and platform administration • Integration with third-party tools (REST/SOAP APIs) • Designing and deploying scalable ITSM solutions • Modules such as Incident, Problem, Change, Asset, Knowledge, Service Catalog, and CMDB • Driving automation and operational efficiency across IT servicesI’m passionate about delivering business value through smart ServiceNow solutions that align with strategic IT goals.
Experience
Cloud Migration and Implementation Lead
Feb 2025 — Present · Bengaluru, IN
Key Responsibilities • Led end-to-end ServiceNow implementations in the supply chain domain, focusing on exception management, logistics workflows, and vendor coordination • Owned delivery of Service Catalog, Custom Apps, and workflows tailored for direct material flows and transportation exceptions • Mentored junior developers and guided cross-functional teams on ServiceNow best practices, delivery governance, and platform standards • Directed integrations with third-party systems (e.g, AWS, SAP) using REST/SOAP APIs, MID Server, and IntegrationHub • Managed ServiceNow upgrades, configuration, and platform optimization, ensuring smooth operations across logistics and procurement processes Skills & TechnologiesDomain: Supply Chain, Logistics, Exception Handling, Vendor ManagementLeadership: Project Oversight, Team Mentorship, Stakeholder EngagementServiceNow: ITSM, Custom Apps, Service Catalog, Flow Designer, CMDBIntegrations: REST, SOAP, MID Server, SAP, AWSPractices: Agile/Scrum, DevOps, Governance, Continuous Improvement
Education
Indian Institute of Management, Indore
Integrated Program in Business Analytics, Business Analytics
2020 — 2022
Jain (Deemed-to-be University)
Master of Business Administration - MBA, Information Technology Project Management
2027
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