Shannon Elese Orr

About Shannon Elese Orr

I am a hard-working self-starter with 25 years of experience in operations, client management, and customer service. My strong analytical skills and keen attention to detail drive my success in various roles. I am a creative thinker and problem solver with a proven track record of high performance. With high energy, drive, maturity, and a good sense of humor, I thrive in dynamic environments.Throughout my career, I have excelled in strategic planning and execution, operational efficiency, cost control, and financial reporting. My expertise spans customer relations, leadership, marketing, inventory and quality control, program development, and business management. Additionally, I have a strong background in developing and implementing comprehensive programs, as well as training teams for exceptional guest contact and services.

Experience

1. Chief Operations Officer

   1100 Group

   Jul 2021 — Present · Oakland, CA, US

Education

• Arizona State University

  Bachelor of Arts, Communications

  2000 — 2004

• Desert Mountain High School

  General Studies

  1997 — 2000

Skills

• Process Scheduler
• Hospitality
• Operations Management
• Food & Beverage
• Personnel Management
• Customer Service
• Human Resources
• Social Networking
• Human
• Social Media Marketing
• Hospitality Industry
• Hospitality Management
• Event Planning
• Management
• Team Building
• Labor Control
• Restaurants
• Payroll
• Corporate Events
• Event Management
• Marketing
• Budgets
• Marketing Strategy
• Leadership
• Interviews
• Project Planning
• Catering
• Training
• Proposal Writing
• Sales