Thilsitha S

Role: Quality Specialist at Amazon
Location: Bengaluru, IN
LinkedIn followers: 500 followers

Manufacturing & ProductionView LinkedIn profile

About Thilsitha S

Dedicated and results-driven Quality Specialist with 4+ years of experience enhancing…

Experience

Quality Specialist
Amazon
Aug 2021 — Present · Bengaluru, IN
Acted as primary support for geocode-related issues by auditing last-mile defects, conducting root-cause analyses, and implementing corrective actions to improve data accuracy- Served as the Point of Contact (POC) for on-floor operations and volume management—identifying blockers, prioritizing issues, and coordinating real-time resolutions- Streamlined SOPs and standardized team communications, escalated key challenges to stakeholders, and delivered timely performance reports to drive continuous process improvements- Provided hands-on training and mentorship to 20+ new hires during program onboarding, accelerating ramp-up time and ensuring consistent adherence to audit standards.

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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