Thill Thyagarajah
Senior Software Engineer - Customer Response Team @Ciena
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WORK HISTORY
Senior Software Engineer - Customer Response Team @Ciena
Ottawa, ON, CA
Investigate, Troubleshoot and Reaolve Customer Issues.Agentic AI Development for troubleshooting tools.
EDUCATION
Carleton University
Bachelor of Engineering, Electrical (Systems)
SKILLS
ABOUT THILL THYAGARAJAH
Over 25 years of experienced and accomplished Software Engineering Professional with demonstrated success in Team leading, Software Development, Test Automation, Scripting, System Integration and Performance/Platform Engineering. Specialties- Telecom Network Management Software- Technical Team Leader (Well Organized, Quick learner, Subject Matter Expert, Energetic, Adaptable and Excellent team player- Test Automation and Scripting- Software Performance and Scale Testing and analysis- System Integration - Unix Platform Engineering (Solaris, Linux)- REST API, TMF and gNMI- Effective Problem Solving and software Development- Java, C++(OO) Programming
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