Thilakraj N

About Thilakraj N

Over 10 years of diverse experience spanning across high-tech marketing, business development and enterprise sales. Expert in Strategic Alliances and Complex Deal Structure, Marketing Communications, Customer Life Cycle Management, Demand Generation, New Revenue Streams, Analytics, Team Management and Consultative Selling Process. Possess extensive knowledge of sales principles and practices, and an ability to coach others on them. Strong analytical and quantitative skills with ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Ability to communicate, present and influence all levels of the organization, including executive and C-level. Reporting on forces that shift tactical budgets and strategic direction of accounts. Ability to establish and foster partnerships and relationships with key customers both externally and internally. Specialties: Leadership, Enterprise Sales, Cloud, SaaS, Global Customer Base, B2B, Product marketing and management, marketing communications, vendor management, financial and budget management, complex deal structures, contract negotiation and management.

Experience

1. Supervising Associate

   EY

   May 2022 — Present · Bengaluru, IN

   Account Management & Acceleration Support: • Implement global Account Activation Center of Expertise (CoE) strategy, methodology andprocesses at Account level • Co-develop account strategy working with account leadership and drive global execution ofaccount plan • Support in driving service line planning activity and account integration • Responsible to conduct Account Maturity Assessments and supports in preparation ofAccount Acceleration sessions• Prepare the global account meeting materials and facilitate account team meetings• Responsible for follow-up on account actions by tracking progress against deadlines anddriving activity • Understand both the client’s business agenda and EY services to enable leveraging theglobal EY network to connect clients to the right people • Develop and manage the account onboarding process and appropriate materials• Drive the Assessment of Service Quality (ASQ) process• Act as a project manager for Account specific initiatives/projects• Review of account financials to provide awareness to account leadership on drivers ofaccount performance • Monitoring of operational metrics important to team each month and working with accountpartners or service line leaders on troubleshooting issues• Support special projects as needed that require financial data/analysis• Manage the annual global revenue planning process with the G360 BDL and GCSP • Own and manage the Client Relationship Management (CRM) process • Co-develop the account relationship strategy, including management of the globalrelationship map• Manage the account pipeline process and drive discipline across global team • Coordinate the pursuit process for opportunities, working closely with key partners • Execute win/loss debriefs

Education

• Sri Sathy Sai Loka Seva Vrunda, Muddenhalli

  Pre-university

  2003 — 2005

• Edith Cowan University

  Master of Business Administration (MBA)

  2010 — 2011

• Sri Sathya Sai Institute of Higher Learning

  Bachelor of Arts (B.A.)

  2007 — 2009