Thilak Thammaiah

Leader in Customer Experience,Omni channel, Vendor / Partner Management , Billing ,Retention, Lead generation, ORM & Contact Center Management

Role: Deputy General Manager at airtel
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Thilak Thammaiah

An overall work experience of over 19yrs; in handling Operation & Quality for Telecom in…

Experience

Deputy General Manager
airtel
Jun 2012 — Present · Bengaluru, IN

Skills

Talent Management
Mis
Employee Engagement
Transition Management
Sales Operations
Strategy
E-Commerce
Project Management
Customer Service
Gsm
Talent Acquisition
New Business Development
Team Management
Buisness Manager
Recruiting
Pre-Sales
Call Center Administration
Team Leadership
Vendor Management
Kpo
Call Centers
Business Development
Vendor Management ~Operations~ Retention ~ Hospitality~Sales ~ Customer Service~
Business Strategy
Service Delivery
Business Analysis
Performance Management
Crm
Management
Sales
Vas
Operations Management
Telecommunications
Bpo

Contact information

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Work email
•••••@airtel.com
Personal email
•••••@•••••.com
Direct dial
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Current company

airtel

Telecommunications · 101K employees · Gurgaon, Haryana, India

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

airtel.com

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About Thilak Thammaiah

Experience

Deputy General Manager

Skills

Find verified contacts for anyone on LinkedIn