Thidarut Sriwichain

About Thidarut Sriwichain

I’m an operations and administrative professional who enjoys making complex workflows simpler and more efficient for the teams I support. Over the past 7+ years, I’ve worked across logistics, customer support, and account coordination—managing documentation, tracking shipments, solving order issues, and keeping communication clear between sales, logistics, accounting, and external partners.I’m known for staying organized, catching details early, and preventing small issues from becoming bigger problems. With my MBA completed, I’m excited to bring a stronger business and operations perspective to roles where I can improve processes, support cross-functional teams, and contribute to a collaborative and reliable work environment.

Experience

1. Sales Account Coordinator

   Multipass

   Sep 2023 — Present · Denver, CO, US

   Process purchase orders, invoicing workflows, and reduce payment delays by 25%.• Maintain, organize, and update company documents, including contracts, policies, and client records.• Designed and implemented client retention strategies that increased satisfaction scores by 15% within one year.

Education

• Kasetsart University

  Bachelor of Arts, Logistics, Materials, and Supply Chain Management

• Columbia College

  Master of Business Administration - MBA, Business Administration and Management, General