Thibaud Brunet-Charpentier
Manager, Customer Success Enterprise @Indeed
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WORK HISTORY
Manager, Customer Success Enterprise @Indeed
Ville de Paris, FR
Leading 3 verticals with strategic XL accounts: Staffing team, Direct Employers team, Decentralized clients teams (14+ reps located in Paris/Dublin with Senior CSM, Team lead and CS reps)- Leading France and EMEA cross-markets initiatives (new product adoption/retention, CS process optimizations, ATS integrations, readiness, renewal strategy for employer branding & resume products.)- Leading smart apply integration initiatives globally in EMEA for the staffing industry, and the enterprise XL vertical in collaboration with sales & product leaders and external trusted partners- In charge of the retention strategy, impact coverage and feature adoption (sponsor jobs, resume, employer branding, hiring event products)
EDUCATION
TBS Education
Mastère Spécialisé, Marketing Management & Communication (M2C)
ISEM Montpellier
Master marketing et communication
SKILLS
ABOUT THIBAUD BRUNET-CHARPENTIER
I Help People Get Jobs!\"-Speaker HR Marketing, digital and Employer Branding (DII Institute Conferences, CCM Benchmark,RmsConf, TruParis, CM Conference.)Spécialités : recrutement digital, Marque Employeur, strategie digitale, client success, communication digitale, digital project management, campagne media/PPC, communication recrutement, Social Media, Community Management, Communication Digitale, Webmarketing, E-réputation.
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