Thiago Goncalves
Customer Experience Specialist @TransLink
Vancouver, BC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Customer Experience Specialist @TransLink
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Vancouver, BC, CA
Managed customer interactions across multiple channels, ensuring engaging communication aligned with brand messaging. • Collaborated with internal teams to enhance service efficiency, contributing to a seamless customer experience. • Assisted in developing marketing collateral, ensuring brand consistency.
EDUCATION
2004 — 2008
Universidade Anhembi Morumbi
Bachelor's degree
2022 — 2024
University Canada West
Associate of Arts - AA
2018 — 2020
FIAP
Diploma of Education
SKILLS
Microsoft PowerpointEstratégias De MarketingNegociaçãoPlanejamento EstratégicoMicrosoft WordMicrosoft ExcelInglêsServiços BancáriosMicrosoft OfficeLiderança De Equipe
ABOUT THIAGO GONCALVES
Sales And Marketing Specialist
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