Thiago Martins Amaral

Tier 2 @Hawthorn School District 73

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2021 — Present

Tier 2 @Hawthorn School District 73

View department →

Cover of clients doing IT Support in all USA surrounding area.\\\\n Help desk support by remote access (phone, email, web).\\\\n Installations, upgrades and repairs of both Windows, Chromebooks, Mac & Linux based computers and laptops.\\\\n Hardware problem solving including networking, overheating, memory, hard drives and upgrades.\\\\n Software upgrades from Windows XP to Windows 7/8 and also Office.\\\\n Helping the users with the Excel skills: Advanced formulas, Tables and Formatting and Pivot table & Reporting.\\\\n Active Directory creating users, policies access and resetting passwords.\\\\n Experience in SCCM.\\\\n Creating new process installation to the project.\\\\n Data backups and data retrieval\\\\n Refurbishment and recycling computers.\\\\n Application provisioning policies for users or servers \\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

SKILLS

Service ManagementIT Service ManagementService DeliveryWindowsMicrosoft OfficeMicrosoft ExchangeBalcão De AtendimentoVmwareActive DirectoryProject ManagementWindows ServerWindows XpWindows 7Sap ProductsOperating SystemsService DeskVirtualizationServersMicrosoft WindowsSapItilCitrixIncident ManagementDosSistemas Operacionais

ABOUT THIAGO MARTINS AMARAL

Experienced IT Specialist with over 9 years of diversified experience in planning…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.