Thiago Costa
Chief Executive Officer @ PulseCheck AI | Customer Experience Management
- Role
- Chief Executive Officer at Pulsecheck Ai
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Thiago Costa
I spent 15 years in restaurants. Server assistant. Server. Fine dining specialist. I sold…
Experience
Chief Executive Officer
Jun 2025 — Present · Tampa, FL, US
Started and lead Elevate Hospitality Consulting, a company that trains restaurant teams to deliver exceptional service through emotional intelligence, guest connection, and operational excellence. Built our full training system from scratch, including onboarding tools, FOH/BOH alignment, and leadership development. Partnered with top hospitality venues to reduce turnover, raise guest satisfaction scores, and increase team performance.Founder and CEO of PulseCheck AI, an early-stage startup building a full-stack operating system for restaurants. PulseCheck will unify reservations, POS, kitchen coordination, payments, and real-time guest sentiment into one intelligent platform.We’re currently raising pre-seed funding to begin development. I’m leading product strategy, business planning, investor outreach, and early team formation. The full roadmap is built, the concept is validated, and we’re assembling the right partners to bring it to life.PulseCheck is designed to help restaurants deliver smarter, more responsive service by connecting teams, systems, and guest signals in real time.
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