Yashi Srivastava
Driving Insights at Ericsson | Support Coordination & Analytics | Ex-Kaleyra Ops | BBA in Business Analytics | Learning AI Daily
- Role
- Support Coordinator at Ericsson
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yashi Srivastava
Business Management graduate from Symbiosis with experience in operations and analytics. At Kaleyra, I improved workflows through agile practices and cross-functional collaboration. At Ericsson, I work with Power BI and Excel to create insights that support decision-making.I enjoy solving problems, simplifying complexity, and driving business outcomes through data. y••••••••@gmail.com
Experience
Support Coordinator
May 2025 — Present · Gurugram, IN
Developed and maintained daily/weekly utilization and performance reports to enhance operational efficiency. • Collaborated with internal teams to swiftly resolve operational issues and improve service quality. • Partnered with managers to provide actionable insights, optimizing workflows and ensuring high-quality service levels.
Education
Methodist High School
11th and 12th, Physics, Chemistry and Maths
St Mary's Convent High School
Till 10th, Mathematics and Computer Science
SYMBIOSIS INTERNATIONAL UNIVERSITY
Bachelor of Business Administration - BBA, Business Analytics
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