Tyler Boltz

Cybersecurity I IT Team Lead @ Compass Group I B.S, M.S. Cybersecurity I Veteran I SSCP I CompTIA CYSA+, Sec+, Pentest+, Project+, Net+, CSAP, CIOS, CSIS I Secret Security Clearance I

Role
Information Technology Team Lead at Compass Technology
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Information Technology Team Lead

    Compass Technology

    Apr 2025 — Present · Charlotte, NC, US

    Lead a team of IT professionals overseeing enterprise hardware lifecycle operations across North America, including provisioning, refresh cycles, escalations, asset recovery, legal holds, and data recovery.Oversee advanced technical responsibilities from prior roles, including backend administration, Intune/Azure AD device management, automation engineering, advanced troubleshooting, and VIP/executive support, while providing mentorship, quality assurance, and operational direction.Serve as the primary authority for hardware administration, managing backend processes, endpoint compliance actions, security policies, access controls, and enterprise configurations.Designed and implemented scalable workflows that standardized operations, improved data accuracy, and reduced cycle times across hardware and support processes.Developed Power Platform solutions (Power Automate, Power Apps, Power BI) and PowerShell automation to streamline asset validation, mass communications, ticket processing, refresh scheduling, remediation actions, serial reconciliation, and reporting.Act as the central liaison between Hardware Transition, Cybersecurity, Legal, Infrastructure Engineering, Finance, and field IT teams to ensure secure, compliant, and efficient device management. Drive continuous improvement initiatives through process optimization, tool development, and team training.

Education

  • Western Governors University

    Master of Science - MS, Cybersecurity and Information Assurance

  • Western Governors University

    Bachelor of Science - BS, Information Assurance and CyberSecurity

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Tyler Boltz — Information Technology Team Lead at Compass Technology in Charlotte, NC, US | Unifers