Theron Chow
Senior Customer Success Account Manager | Customer Success Obsession | Customer First
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Theron Chow
Theron is currently employed as a Senior Customer Success Account Manager at Microsoft.
Experience
Senior Customer Success Account Manager
Mar 2024 — Present · Las Vegas, NV, US
I played a pivotal role in driving customer success at Microsoft by aligning solutions with business goals and enhancing client engagement. Coordinated Value Acceleration Services to help customers adopt Microsoft technologies effectively. Followed up on remediation actions to manage risks associated with customer health events. Served as a trusted advisor, facilitating high-level discussions to align investments with customer objectives.
Education
Indiana University Bloomington
BS, Management
Skills
- Software as a Service (Saas)
- Business Development
- Business Alliances
- Negotiation
- Performance Management
- Taleo
- Sales Process
- Cloud Computing
- Web 2.0
- Enterprise Software
- Sales Management
- Leadership
- Recruiting
- Salesforce.com
- Applicant Tracking Systems
- Sales
- Saas
- Entrepreneurship
- Solution Selling
- Talent Management
- Talent Acquisition
- Sales Operations
- Professional Services
- Erp
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