Rohit S Hore
Analyst at Dell Technologies
- Role
- Analyst at Dell Technologies
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rohit S Hore
Sales Professional & Financial market enthusiast.
Experience
Analyst
Nov 2025 — Present · Hyderabad, IN
Analyze Customer Data: Collect and interpret customer interaction data to identify trends, pain points, and opportunities for service improvement- Resolve Complex Issues: Investigate and resolve escalated customer problems, ensuring timely and effective solutions- Process Optimization: Recommend and implement improvements in workflows to enhance efficiency and customer experience- Reporting & Insights: Prepare detailed reports on KPIs such as CSAT, NPS, and resolution times, providing actionable insights to leadership- Cross-Functional Collaboration: Partner with sales, technical, and support teams to address customer needs and streamline processes- Technology & Compliance: Utilize CRM and analytics tools for case management while ensuring adherence to quality and compliance standards.
Education
INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION
Bachelor of Business Administration - BBA, Marketing
MIT Academy of Engineering, Alandi, Pune
PGDM, Banking and Financial Support Services
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