Therin H.
Call Center Operations and Project Management
- Role
- Consumer Experience Operations Manager at Samsonite
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Therin H.
Results-driven Customer Service Manager and Project Manager with over 15 years of…
Experience
Consumer Experience Operations Manager
Mar 2023 — Present · FL, US
Education
Edward Waters College
Associate of Arts and Sciences (A.A.S.)
1993 — 1996
American Military University
Associate of Arts and Sciences (AAS)
1990 — 1993
Skills
- Operations Manager Certification (Ccom)
- Process Improvement
- Business Process Improvement
- Team Leadership
- Call Centers
- Interviews
- B2b
- Warehousing
- Onboarding
- Workforce Management
- Conflict Resolution
- Bpo
- Logistics
- Customer Experience
- Operations Management
- Veterans
- Team Building
- Coaching
- Customer Service
- Vendor Management
- Performance Management
- Project Management
- Training
- Leadership
- Recruiting
- Sourcing
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