Rich Soto
Allied Elite Financial
Tucson, AZ, US
EMAILS
MOBILE NUMBERS
+15•••••••68
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WORK HISTORY
Present
@Allied Elite Financial
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EDUCATION
N/A
University of South Alabama
Bachelor's degree
SKILLS
Workforce ManagementTeam ManagementTransition ManagementCall CentersBusiness DevelopmentOperations ManagementCustomer RetentionCustomer ServiceLeadershipEmployee RelationsStrategic PlanningMicrosoft OfficeSalesStrategic PartnershipsService DeliveryCustomer Experience TransformationSales ManagementTraining DeliveryHuman ResourcesPerformance ManagementCrmEmployee TrainingTelecommunicationsCustomer ExperienceMicrosoft ExcelBusiness StrategyTroubleshootingTeam BuildingManagementContact CentersRecruitingWeb ChatInterviewsLeadership DevelopmentFinancial AccountingProcess ImprovementBusiness Process ImprovementProgram ManagementBpoQuality Assurance
ABOUT RICH SOTO
With over 15 years of experience in directing and managing contact center operations and…
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