Therese Reinheimer-Jones

Warden CEO of the Mary Ward Settlement @Mary Ward Adult Education

London, GB

Leading a diverse organisation circa 200 staff and 100 volunteers (including corporate volunteering) across multiple sites that provides a pan-London adult learning provision (based in Newham, East London) plus two wholly owned subsidiary charities focussed on community development and outreach, non-clinical support for people with severe and enduring mental health conditions, a positive ageing service (Southwark) and a regulated access to social justice provision (Camden and Stratford)AchievementsBuilt strong political and local authority connections, partnerships, and relationships with community stakeholders and funders in East London from an almost zero base.Procured and implemented new data and case management system to replace inefficient legacy systems.Streamlined services and professionalised the organisation by addressing complex legacy issues, leading comprehensive changes to policies, procedures, and processes whilst empowering staff through personal development.Built a new student base and increased local community learner enrolment by 40%, secured local authority contracts and become an ‘anchor’ organisation in the Borough. Regularly engaged with the Mayor\'s office, MPs, and civil servants on education funding and regulation, advocating for lifelong learning and representing one of only nine designated adult learning institutes in the country.Developed and implemented the organisation\'s 5-year strategy, including its first marketing, commercial, and donation strategy.Led the organization to an OFSTED rating of \"Good\" within one year.

University of Roehampton

Master's degree

UCL Institute of Education

Post-graduate Certificate in Education

Lancaster University

Bachelor of Arts (B.A.)