Theresa Robinson
Financial Application Manager @DLP Capital
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WORK HISTORY
Financial Application Manager @DLP Capital
St Augustine, FL, US
EDUCATION
UCF College of Business
Bachelor's degree, Management Information Systems, General
SKILLS
ABOUT THERESA ROBINSON
An effective senior leader with extensive experience in a SaaS environment by building a successful model from onboarding to client adoption. Strong experience in creating the customer journey to help drive customer health and satisfaction. Created a successful model by building teams for long term growth and scalability. Demonstrated the ability to define strategic and operational goals, utilize available resources, and motivate team members towards reaching these goals. Work with cross functional teams to build relationships for client growth. Global delivery with managing offshore to scale.Core Competencies- Client Success- Client Relationship Management- SaaS and Enterprise Software Implementations- Customer Support- Operational Excellence/Process Improvement- Professional Services- Leader, Coach, Employee Engagement- Global Delivery
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