Theresa Hartzell

Senior Cx Program Management Professional @Honeywell Aerospace

Phoenix, AZ, US
MOBILE NUMBERS
+14•••••••19

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WORK HISTORY

Mar 2022 — Present

Senior Cx Program Management Professional @Honeywell Aerospace

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Phoenix, AZ, US

I manage communications, training and onboarding for the Customer & Product Support function of Honeywell Aerospace.

EDUCATION

N/A

Hanover College

BA, History

2019 — 2019

W. P. Carey School of Business – Arizona State University

Honeywell Certificate in Service Experience Management, Customer Service Management

SKILLS

CoachingSix SigmaMicrosoft OfficeTime ManagementCross-Functional Team LeadershipEvent PlanningLeadershipLogisticsTrainingSharepointTrade ShowsMarketing CommunicationsEvent ManagementAdvertisingComputersEditingBusiness Process ImprovementProject ManagementProject PlanningProgram ManagementMarketingPublic SpeakingSalesforce.comVideo EditingStaff DevelopmentProcess ImprovementSocial MediaCustomer ServiceAdministrationSocial Networking

ABOUT THERESA HARTZELL

Results-driven project manager focused on communications, training and onboarding programs. My responsibilities include the Change Management Communication process, internal and external communications, training creation and program tracking, and onboarding program maintenance and enhancements for Aerospace Customer & Product Support.

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