Theresa Falgout
Customer Success Specialist | Account Management | Client Retention & Expansion | AI-Driven Customer Experience | Revenue Growth
- Role
- Account Manager at HighLevel
- Location
- Beaumont, TX, US
- LinkedIn followers
- 500 followers
About Theresa Falgout
Graduate from the University of Alabama with a business degree in Operations Management, a specialization in Supply Chain, and a minor in Computer Science.Highly motivated and results-driven customer success professional with a strong background in enhancing client satisfaction and driving retention through strategic relationship management and performance insights. Experienced in analyzing client data to uncover opportunities, streamlining internal processes to boost efficiency, and serving as a trusted partner for customer needs and concerns.Skilled at supporting growth initiatives, providing actionable insights, and collaborating across teams to unify goals and improve outcomes. Known for cultivating strong partnerships, leading with empathy, and delivering exceptional service that drives long-term success.
Experience
Account Manager
Dec 2025 — Present
Education
The University of Alabama
Bachelor of Business Administration - BBA, Operations Management and Supervision
2015 — 2019
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