Theresa Delaney

About Theresa Delaney

Excited about meaningful conversations, creative ideation, and aligning groups to a shared north star vision.+ Driving human and sustainability-centered innovation while exploring AI solutions that address end-user needs and broader environmental and societal demands.+ Small business entrepreneurship provides a distinctive edge in understanding consumer behavior and B2B service/product delivery.+ Delivering cutting-edge Loyalty and Personalization programs in the retail and consumer product sectors.

Experience

1. Consultant, Customer Experience & Innovation

   Publicis Sapient

   Jul 2022 — Present · Chicago, IL, US

   As a CX Strategist at Publicis Sapient, I specialize in crafting innovative strategies that reshape how brands connect with their audiences in an ever-evolving digital landscape. My expertise is focused on leveraging data-driven insights to engineer Loyalty programs and Personalized experiences that not only engage end-users but also exceed organizational goals. Guided by a commitment to thoughtful, human-focused use of advancing technology, I integrate AI solutions with a nuanced understanding of user behavior and expectations.

Education

• University of Arizona

  Bachelor's Degree, Communication & Marketing

  2012 — 2014

Skills

• Wordpress
• Graphic Design
• Branding & Identity
• Media Outreach
• Logo Design
• Social Networking
• Social Media Marketing
• Drawing
• Advertising
• Event Planning
• Food Styling
• Visual Styling
• Marketing
• Communication Skills
• Community Outreach
• Newsletters
• Facebook
• Illustrator
• Press Releases
• Food Photography
• Social Media
• Communication
• Microsoft Office
• Indesign