Theresa Tisdale
VP Business Integration & Operations @Equity LifeStyle Properties, Inc.
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WORK HISTORY
VP Business Integration & Operations @Equity LifeStyle Properties, Inc.
Orlando, FL, US
EDUCATION
Rollins College, Crummer School of Business
MBA, International Business
ABOUT THERESA TISDALE
Results driven Operations Executive with a 20+ year track record developing and executing cross functional strategies that deliver organizational goals.Operations | Business Integration | Project ManagementEmail: t••••••••@gmail.comProven ability to develop and implement strategies to optimize operations with a continuous focus on cost reduction and service excellence. Exceptional at developing strong relationships across business lines to align and deliver on organizational goals. Proven ability to prepare organizations for large technology or business integration changes. CORE COMPETENCIES- Leadership- Communication Skills- Analytical Abilities- Forecasting- Business Integration- Strategic Integration- Change Management- Contact Center- Customer Satisfaction- International Business- Six Sigma- Project Management- PMO- Program ManagementACCOMPLISHMENTS- Increase service performance y/y in a contact center environment while reducing labor costs by $1.2MM- Delivered full business integration and change management for associates across 10 business units in preparation for technology that replaced the reservation system- Led team of project managers that delivered business and technology projects resulting in workforce optimization and bottom line savings.
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