Theresa Pisula

Ar Collections Analyst @Disa Global Solutions, Inc

Houston, TX, US

Accounts Receivable (AR) Collections portfolio: USA national client accounts • Daily correspondence and collection calls for the AR Aging. Prioritizing emails, meetings and tasks.• Responsibilities include answering phones, fielding calls and collections for multiple accounts.• Utilize DISA Works, D360 client database and Great Plains accounting software system• AR Collection policy procedures, rules and guidelines. Work toward identifying issues and implementing problem resolutions. Keep manager informed of key issues.• Process Credit Card payments in Chase Bank portal. • Work with Sales team FOR (Field Operations Representatives) and CAR (Client Account representatives) to collect on past due balances and reconcile customer AR accounts. • Maintain collections / correspondence, tracking reports on monthly goals set by AR Supervisor.• Properly set work priorities to enable collections to be done in a timely manner. Process accounts to bad debt write offs, if necessary.