Theresa Hancock
Head of Sales Operations @Competitive Capabilities International
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WORK HISTORY
Head of Sales Operations @Competitive Capabilities International
Staffordshire, GB
EDUCATION
University of the Witwatersrand
Bachelor of Science (BSc), Applied Chemistry
University of the Witwatersrand
Master of Business Administration (MBA)
University of Pretoria
Bachelor of Science (BSc), Environmental Science
University of the Witwatersrand
Bachelor of Science (BSc), Chemistry & Biochemistry
ABOUT THERESA HANCOCK
A resourceful executive with experience in building sales and marketing teams which exceeds customer expectations and boosts company revenues. Good financial and business process acumen, with operational experience, and a proven history of delivering sustained improvement in profitability and cash flow. Strategic thinker and skilled in improving business process. Successful in developing and motivating cross functional teams and enjoy coaching and mentoring. Organised and diligent, with excellent communication skills. CAREER HIGHLIGHTS * FY 20••••13 achieved 325% sales growth with EBITDA growth of >20% each year over 6 years * Successfully negotiated the largest waste rehabilitation contract valued at ca £15m over 3 years * Negotiation of multi-year contracts including Sasol and Arcelormittal worth £10m pa * Continuous achievement of double-digit sales growth per annum over 18 years * Implementation of Salesforce and Microsoft Dynamics CRM * Set up of outsourced manufacturers for 3M Industrial division * Implementation of the business process for the IT interface (Ordering and stock management)
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