Jyoti S.
Project Manager | Aviation + IT Expert | PMP Certified | Driving Digital Transformation in Enterprise Systems | Soft-skill Trainer
- Role
- Principal, Technical Project Management at TTEC
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Jyoti S.
I’m a results-driven project and product management professional with 11+ years of experience, including 8+ years in aviation, leading complex IT, digital transformation, and ERP initiatives across Oracle EBS, Cloud, and airline systems.I specialize in end-to-end project delivery, stakeholder alignment, and managing cross-functional teams across geographies. My journey spans critical CapEx and OpEx projects—from Oracle EBS upgrade/migration, iFlight and iFly implementation, to ground handling automation and loyalty platforms. With PMP, Scrum Master, and PMO certifications, I bring structured thinking with agile execution to every engagement.Having transitioned from aviation operations to IT program leadership, I offer a unique blend of domain expertise and technical acumen, backed by strong communication, governance, and compliance (SOX, DGCA, IATA) skills. Expertise: Agile & Waterfall | Oracle EBS & OCI | Airline PSS | ERP Integrations | Cross-functional Collaboration Tools: Jira, Confluence, Asana, Planisware | BRD/FSD | Wireframing | Data Visualization Certifications: PMP | Scrum Master | PMO | Soft Skills TrainerLet’s connect if you\'re looking to collaborate on high-impact digital projects or explore opportunities in enterprise transformation, ServiceNow, aviation IT, or strategic program leadership.
Experience
Principal, Technical Project Management
Mar 2024 — Present · Hyderabad, IN
TTEC | March 2024 – PresentLeading complex enterprise transformation projects across Oracle platforms with a focus on governance, system integration, and cross-functional delivery. Oracle EBS Upgrade (12.1.3 → 12.2.12)Managed the end-to-end upgrade in partnership with Argano and Syntax, ensuring compatibility across business modules, customizations, and third-party integrations. Led project planning, SOX documentation, stakeholder alignment, and on-time execution. Oversaw risk mitigation, vendor collaboration, and budget tracking to deliver a stable post-upgrade environment. Oracle Cloud Infrastructure (OCI) MigrationDirected the successful migration of Oracle EBS R12.2.12 from Syntax Private Cloud to Oracle OCI. Ensured business continuity through rigorous testing of integrations, UAT coordination, stakeholder engagement, and cutover support. Worked closely with Syntax PMs and QA teams for seamless deployment and performance validation. Changepoint PSA to Oracle EBS IntegrationManaged the implementation of a fully integrated Contracting & Projects (CP) system covering contracts, project ops, time & expense, finance, and procurement. Facilitated requirement gathering, stakeholder alignment, and coordination with third-party partner (Argano). Oversaw testing, user adoption, and post-go-live support. Agile & Waterfall Project Delivery Oracle EBS | OCI | ERP Integrations SOX Compliance | PMO Governance Tools: Jira, Confluence, Asana, PlaniswareDriving results through structured planning, strong vendor management, and enterprise-level stakeholder collaboration.
Education
Osmania University
Bachelor of Science (B.Sc.), Microbiology, General
Osmania University
Master of Business Administration - MBA, Human Resources Management and Services
Osmania University
Master of Business Administration (M.B.A.), Marketing management
2012 — 2014
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