Vikas Pathak

Lms Administrator @Opinions Ltd

Croydon, GB

Administer the organisation’s learning and onboarding portal, overseeing user provisioning, access management, and compliance validation to support high-volume hiring campaigns.Develop and deliver training and compliance dashboards in Excel, Power BI, and Google Sheets, tracking completion rates, onboarding progress, and right-to-work verification, giving stakeholders real-time visibility into learning effectiveness and business impact.Partner with recruitment and HR teams to design, update, and deploy digital learning modules for induction and CPD, ensuring alignment with business needs, compliance frameworks, and EDI principles.Maintain a structured LMS support framework by triaging and resolving user queries, troubleshooting access issues, and documenting solutions, improving first-time-fix rates and SLA adherence.Conduct post-training surveys and assessments via Google Forms, integrating insights into continuous improvement of digital learning pathways and enhancing user engagement.Lead regular stakeholder communications, providing hiring managers and HR leadership with system updates, adoption metrics, and process improvement reports to drive engagement and decision-making.