Theo T.

Implementation Consultant @Lightspeed Commerce

London, GB

Leading onboarding for hospitality clients across SMB, High, and Key tiers, managing full implementation cycles- Developing tailored onboarding plans by understanding client workflows and challenges, configuring the POS platform to align with venue-specific goals and operational needs- Consistently exceeding Monthly Recurring Revenue (MRR) targets — 119% in May, 115% in June, 145% in July- Delivering fast-track implementation, ensuring high-quality service even under time constraints- Collaborating with Sales, Account Management, and Partnerships to ensure smooth client handovers, alignment on expectations, and consistent onboarding experiences

Queen Mary University of London

Master in Research, Law (Criminal Justice)

University of Surrey

Bachelor of Laws (LL.B.), Law

Hellenic College of Thessaloniki

Greek Apolytirion , Humanities/Humanistic Studies