Theo Ruzhynsky

About Theo Ruzhynsky

I’m a technology and engineering leader with nearly 20 years of experience building and…

Experience

1. Director, Solutions Implementation

   Medecision

   Nov 2023 — Present · Charlotte, NC, US

   Leading Solutions Implementation teams, ensuring alignment with organizational goals and objectives- Developing and executing implementation strategies that maximize client satisfaction and ensure timely delivery of solutions- Collaborating with senior leadership to define the strategic direction of the implementation function- Acting as a key stakeholder in the development of new products and enhancements to existing solutions- Overseeing the planning, execution, and completion of multiple implementation projects simultaneously- Ensuring projects are delivered on time, within scope, and within budget- Implementing best practices in project management, including risk management, resource allocation, and quality assurance- Monitoring project progress and providing regular status updates to clients and internal stakeholders- Serving as the primary point of contact for clients during the implementation phase, fostering strong relationships and ensuring high levels of client satisfaction- Conducting client needs assessments and collaborating with cross-functional teams to tailor solutions to meet specific client requirements- Facilitating effective communication between clients and internal teams, addressing any issues or concerns promptly- Fostering a culture of continuous improvement, encouraging team members to enhance their skills and knowledge- Identifying opportunities to streamline implementation processes and improve overall efficiency- Developing and maintaining documentation, templates, and tools to support implementation activities- Staying current with industry trends and best practices, incorporating new methodologies into the implementation process as appropriate- Working closely with Sales, Clinical Adoption, and Customer Support teams to ensure a seamless transition from sales to implementation- Participating in pre-sales activities, including proposal development and client presentations, to provide implementation expertise

Education

• V. N. Karazin Kharkiv National University

  Master's degree, Liberal Arts and Sciences/Liberal Studies

  2005 — 2010