Theo Chan

Field Sales Agent @Rogers Communications

Montreal, QC, CA

As a Field Sales Agent, I conducted door-to-door sales to help customers access faster, more reliable, and cost-effective telecom solutions. This role sharpened my communication, persuasion, and problem-solving skills in a highly competitive environment. I learned to quickly build rapport, handle objections, and tailor product offerings to meet individual customer needs. Using tools such as mobile CRM systems and digital order processing platforms, I managed leads efficiently and ensured a smooth sales cycle from first contact to close.Key achievements of my work include: • Built quick rapport with prospects, effectively addressed objections, and tailored offerings to individual needs.• Met and exceeded sales targets consistently in a competitive, performance-driven environment.• Guided customers toward faster, more reliable, and cost-effective telecom solutions through direct, in-person consultations.• Utilized mobile CRM tools and digital platforms to track leads, manage territories, and streamline the sales process.• Strengthened communication, adaptability, and problem-solving skills through daily field interactions and customer engagement.