Theodore Bullock
Infrastructure Systems Administrator T3 @CACI International Inc
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WORK HISTORY
Infrastructure Systems Administrator T3 @CACI International Inc
Norfolk, VA, US
Maintained 99% system uptime by executing diagnostics, updates, and troubleshooting on Windows Servers and virtual machines.Notable Contributions- Provided Tier 2 and Tier 3 technical support for the Theater Medical Information Program (TMIP), resolving 95% of incoming issues within SLA- Resolved Oracle database errors using SQLplus, reducing data integration issues by 20% and improving system reliability- Delivered ad-hoc technical training to TMIP users, boosting user proficiency by 30% per training feedback and usage logs- Applied PowerShell scripting to automate routine tasks, improving operational efficiency and reducing manual errors- Ensured 100% compliance with software security updates, minimizing vulnerabilities by 30% across all assigned systems.
EDUCATION
Intellectual Point
Information Technology
Tidewater Community College
Pending, Web development
Cloud Engineering Bootcamp
Cloud Engineering
University of Maryland Global Campus
Pending, Computer Networking and Cybersecurity
ABOUT THEODORE BULLOCK
I’m a U.S. Navy veteran and dedicated IT professional with over 10 years of experience in system administration, cybersecurity, and technical support across both military and civilian sectors. Over the years, I’ve developed deep hands- on skills with Oracle databases, Windows Server environments, and virtualization tools. In every role, my focus has remained the same—deliver reliable, secure, and efficient systems that keep teams running smoothly.Now, I’m in a season of growth. I’ve begun sharpening my cloud expertise through real-world projects involving AWS (EC2, S3, IAM), Linux system administration, and Infrastructure as Code using Terraform. These projects have helped me bridge the gap between traditional IT and the future of cloud-based infrastructure. I\'m excited to pursue opportunities that challenge me to scale systems, automate processes, and design solutions that support long-term resilience and performance.Outside of work, I’m passionate about personal development—whether that’s exploring real estate investing, learning new technologies, or mentoring others entering the IT field. I’m actively seeking opportunities to grow into cloud engineering roles, collaborate with other professionals, and be part of high-performing, forward-thinking tech teams.
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