Theodore B. Meekins
Results oriented telecommunications and IoT technology leader, strategic and operationally focused, critical thinker, customer advocate, and people motivator
- Role
- Director Network Operations Center at Interface Systems
- Location
- Woodbridge, VA, US
- LinkedIn followers
- 500 followers
About Theodore B. Meekins
Who I am: A performance driven leader with global service delivery and service assurance business experience directing large, diverse, technical teams supporting carrier class service providers. An Army veteran who served as a communications intelligence support lead and Pentagon Information System command position. What I bring: Proven ability to communicate technical solutions to my customers and respond to their needs, mobilize internal and external resources, resolve issues, and develop others. In my previous two executive roles, through command and control, my organizations improved the customer experience across a broad range of technologies and managed services, while achieving significant operational cost savings. Values: INTEGRITY in all I do. Add value to the CUSTOMER. Inspire the TEAM. Service Assurance & Delivery | Network Operations | Call Center | Managed Services email: m•••••@gmail.com
Experience
Director Network Operations Center
Jan 2023 — Present · St. Louis County, MO, US
Led the Network Operations Center team in St. Louis County, Missouri, ensuring service level compliance and positive customer experience.• Implemented strategic direction for incident and problem resolution of managed network and hosted voice services.• Achieved significant improvements in network performance and efficiency, resulting in increased customer satisfaction.
Education
Northern Virginia Community College
Associate of Science - AS
2022 — 2024
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