Theo Shayo
Concierge @NFC Amenity Management
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WORK HISTORY
Concierge @NFC Amenity Management
Austin, TX, US
Ensure that the highest standards of customer services are being practiced and are being maintained.Maintaining ownership of the process of resolving resident and guest complaints.Interact with all residents, showing genuine appreciation, care, integrity and professionalism. Provide knowledgeable and comprehensive information about the surrounding areas, and all amenities. Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns.Facilitating contractor check-ins and check-outs and cultivate relationships with the company\'s preferred vendors.Facilitating realtors and potential buyer visits as well as supporting property manager and other functions.Maintain confidentiality and enforcing safety procedures.Comply with quality assurance expectations and standardsComplete requests for services, and go extra mile for the customers.
EDUCATION
University of Dar es Salaam (UDSM)
Bachelor of Law Degree, Banking, Corporate,
St.Mary's Mazinde Juu High School
Advance High School Certificate, History, Geography, Linguistic
SKILLS
ABOUT THEO SHAYO
Strategic Planner, Collaborator, Connector and Organizer. 1.Shavanthe- Eco…
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