Chris Leiva
Hospitality Manager & Licensed Realtor
- Role
- Guest Relations Manager at The Beverly Hills Hotel
- Location
- Beverly Hills, CA, US
- LinkedIn followers
- 500 followers
About Chris Leiva
Licensed Realtor in Oregon. My expertise is in assisting with the purchase or sale of real estate property. I strive to deliver five star service to my clients.
Experience
Guest Relations Manager
Mar 2023 — Present · Beverly Hills, CA, US
o Managed front of house operations including Front Desk, Bell Team, Concierge and PBX Operators.o Developed and updated Standards of Operating Procedures.o Managed staff development, facilitated monthly department meetings and prepared department progress reports. o Ensuring hotel standards are met, staff are provided the training and essential tools to effectively complete their duties.
Education
California State University, Northridge
Bachelor's degree, City/Urban, Community and Regional Planning
2010
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